Product details

Description

Imagine transforming your regular bike into a high-powered e-bike with the Tracer WH-EDS-A4248800 E-Bike Wheel Set. Designed with a robust 800W 48V motor, this wheel set brings power and performance to your ride. The aluminum one-piece fat rims are perfect for 26"x3" tires, ensuring durability and stability on any terrain. This comprehensive kit includes everything you need: a motor, controller, thumb control, cable, center display, brake lever, and front & rear lights. Available in sleek black and white, it's not just about performance but also about style. Perfect for those who demand the best in their biking experience. Brought to you by Chico Bikes.

Key Points:

  1. Powerful Motor: 800W 48V motor for exceptional performance.
  2. Complete Kit: Includes controller, thumb control, center display, brake lever, and lights.
  3. Durable Build: 26"x3" aluminum one-piece fat rims for durability and stability.
  4. Disc Brake Compatible: Designed for easy integration with disc brakes.
  5. Stylish Design: Available in black and white for a sleek look.

Brought to you by Chico Bikes.

FAQs

Please read our FAQs page to find out more.

1.Orders

How long does order processing take?

Orders are typically processed within 1-3 business days before being shipped. You will receive a tracking number once your order has been dispatched. Over size (such as stretchcrusier bike )usually takes 2-4 business days .

Can I cancel or modify my order?

Orders can be modified or canceled within 24 hours of placement. After this period, we may not be able to make changes as the order could already be in processing or shipping. Please contact our support team (info@chicobikes.com)as soon as possible.

How can I check my order status?

You can check your order status by logging into your account on our website or using the tracking number provided in your confirmation email.If it is a oversizes (stretch cruiser bike )order, Please contact us for logistics information

2. Shipping & Delivery

Which countries/regions do you ship to?

We currently ship within the United States. For international shipping inquiries, please contact our support team.

How long does shipping take?

Shipping times vary based on location. Most orders within the U.S. are delivered within 5-10 business days.

Do you offer free shipping?

We offer free shipping on select models within the U.S. Shipping costs for other items will be calculated at checkout.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this to track your shipment on the carrier’s website.If oversize bicycle ,please contact us.

What should I do if my order is damaged during shipping?

If your order arrives damaged, please take photos and contact our support team within 48 hours of delivery so we can assist you with a replacement or refund.

3. Products

Do Tracer bikes require assembly?

Yes, some assembly is required. Most bikes arrive 85% pre-assembled, and you will need to attach parts like handlebars, front wheel, and pedals. We provide assembly guides and video tutorials to assist you.

What colors and sizes are available?

Yes, some assembly is required. Most bikes arrive 85% pre-assembled, and you will need to attach parts like handlebars, front wheel, and pedals. We provide assembly guides and video tutorials to assist you.

Do you offer customization?

Currently, we do not offer full customization, but we provide a range of accessories to personalize your bike.

What is the maximum weight capacity of the bikes?

Use this text to answer questions in as much detail as possible for your customers.

4. Returns & Warranty

What is your return policy?

Most Tracer bikes have a weight limit of 350-400 lbs depending on the model. Please check the specifications on the product page for exact details.

Do you offer a warranty? How long does it last?

We accept returns within 30 days of delivery. The item must be unused and in its original packaging. Return shipping costs may Refund Policy

What should I do if my product has a defect?

Yes! We offer a 1-year limited warranty on most of our bikes. Please check the product details for specific warranty terms.

5. Payments & Discounts

What payment methods do you accept?

A: We accept credit cards (Visa, MasterCard, AMEX, Discover), PayPal, and financing options like Affirm.

Do you offer financing options?

Yes! We offer financing through Affirm, allowing you to pay in installments. You can choose this option at checkout.

How do I use a discount code?

Enter your discount code at checkout, and the discount will be applied before payment.

Do you offer wholesale discounts?

Yes, we offer bulk pricing for wholesale clients. Please contact us to apply for a wholesale account.

6. Customer Support

Do you provide technical support?

You can reach us via email, phone, or the contact form on our website. Our support team is available Monday-Friday from 9 AM to 5 PM PST.

Are there assembly or maintenance guides available?

Yes, we provide troubleshooting guides and direct assistance for any technical issues you may have with your bike.

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